Refunds may be considered only in verified cases such as:
- Payment completed but voucher not delivered, or
- Duplicate or erroneous transaction confirmed by UniPin.
Refunds cannot be issued for:
- Vouchers that have been delivered or redeemed,
- Transactions made through unauthorized sellers or websites, or
- Situations where the issue arises from user error (e.g., incorrect game ID or account).
Refunds or reversals are processed only after verification by UniPin’s Risk & Compliance team and may require written approval from the Compliance Head, in accordance with UniPin’s internal controls.
Comments
1 comment
My mistake pls my money refund my account Pls sir
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